ConversationalDesign

How do we make digital systems feel less robotic and more human-like? In this course, whether you specialize in interface or visual design, front-end technology, or content design, you will learn why conversation is the best approach to creating device-independent, human-centered systems. You will be guided by research and information design expert Erika Hall as she explains what makes an interaction truly conversational and provides tips on how to get comfortable using language in design. Throughout this course, you'll gain knowledge on the human interface, effective use of personality, and how to effectively communicate. Elevate your technology by mastering the art of communication!

作者简介

ErikaHallhasbeenadesignconsultantsincethelatetwentiethcentury.SheisthecofounderofMuleDesignStudioandspecializesinhelpingclientsaskthehardquestionsandworkbettertogethertofindtheanswers.Erikaspeaksandwritesabouttopicsthatchallengetheconventionalwisdomofthefieldtoencouragedesignerstothinkmoredeeplyabouttheimplicationsof...