During my college years, I failed an interview for a club that I was fond of. Looking back, I realized that I performed poorly during the interview. Whenever the senior student asked me a question, I always struggled to express my inner thoughts effectively. This experience has made me conscious about bolstering my communication skills and public speaking ability to become a persuasive person.
The author, Yuko Mori, is a famous founder of the consulting firm "Mariage" and a top salesperson at a large talent advertising company in Japan. Throughout her over ten years of work experience, she has interacted with more than a thousand successful people and identified that most of them possess one characteristic in common - lively and vivid communication skills. In this book, Yuko Mori will use specific examples to introduce the features and communication techniques of these "winners."
In the preface, Yuko Mori elaborates on each chapters main content, providing readers with a basic understanding of the whole book. The contents portion of the book is concise and straightforward, highlighting the main themes of each chapter. Every chapter title talks about workable operating methods for a communicator, packing the book with useful tips.
Personally, from my time in school to my professional career, greeting others has always been a challenge. Often, people ignore me when I say hello, which makes me feel as if Im impolite if I dont greet them. However, reading this book made me realize that even saying hello is intricate. To begin with, while greeting, you should naturally smile, use clear and upbeat voice tone, turn directly toward the person youre greeting, and take the lead in initiating the greeting. An authentic smile that comes from the heart has the power to infect others, and Yuko Mori shares an experience of meeting a male hairstylist who had an infectious smile. This anecdote is a compelling example of how a genuine grin can leave a long-lasting impression on people.
A good communicator not only has an overall understanding but also continually adds points through various small details. They can inadvertently touch your heart. For instance, taking the trouble to call and inquire about someones health can significantly impact human emotions, while emails tend to be cold and impersonal and only provides work-related updates. Also, pay attention to questions about the other persons health because everyone wants a healthy body, and healthy topics can expand the conversation range.
No matter how AI and IT technologies continue advancing, genuine human thoughts remain in oral communication. After all, like love, speech has temperature, and learning together to become a persuasive communicator is vital.
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